Since 2011
The Knowledge Base Platform You Can Trust Built by People Who Care and Excel

Name: Helpjuice Knowledge Base Software
Brand: Helpjuice
Availability: OnlineOnly
Rating: 4.8 (4000 reviews)

Trusted By 3,000+ Companies
1-Click Migration
Customized To Your Brand
We Care Even After Your Buy

Customized

Knowledge Base

249 /mo

Launch Your Knowledge Base Now

Includes

30 Users
For small teams just getting started.
Helpjuice Essential features
Everything you need, zero fluff.
Fully Customized
We’re dead serious—when you sign up, we'll literally handcraft your knowledge base design, manually skinning it until it’s pixel-perfect. Your KB won't just look customized—it'll feel tailor-made, because it is.
Live Collaboration & Workflows
Real-time teamwork, minus the headaches.
Localization
Localize your knowledge base in as many languages as you wish. You can even use AI Article Translation to translate your entire kb in 1 click to 40+ languages
AI Article Translation
Translate your entire kb in 1 click to 40+ languages.

AI Suite Not included:

AI Writer
Instantly write articles that sound human (but smarter).
AI Search
Find anything instantly—no digging required.
AI Chatbot
Better than your current chatbot. Guaranteed.
Auto-Updating KB Chrome Extension
Your KB, always fresh. Zero effort.
Step-By-Step Tutorial Builder
Turn confusion into clarity—fast.

Trusted by

Customized AI-Powered

AI-Knowledge Base

449 /mo

Launch Your Knowledge Base Now

Includes

100 Users
For growing teams with advanced needs.
Helpjuice Essential features
Everything you need, zero fluff.
Fully Customized
We’re dead serious—when you sign up, we'll literally handcraft your knowledge base design, manually skinning it until it’s pixel-perfect. Your KB won't just look customized—it'll feel tailor-made, because it is.
Live Collaboration & Workflows
Real-time teamwork, minus the headaches.
Localization
Localize your knowledge base in as many languages as you wish. You can even use AI Article Translation to translate your entire kb in 1 click to 40+ languages
AI Article Translation
Translate your entire kb in 1 click to 40+ languages.
SSO
Because nobody wants another password.

AI Suite Included at no additional cost:

AI Writer
Instantly write articles that sound human (but smarter).
AI Search
Find anything instantly—no digging required.
AI Chatbot
Better than your current chatbot. Guaranteed.
Auto-Updating KB Chrome Extension
Your KB, always fresh. Zero effort.
Step-By-Step Tutorial Builder
Turn confusion into clarity—fast.

Trusted by

Customized AI-Powered & Unlimited Users

Unlimited AI-Knowledge Base

799 /mo

Launch Your Knowledge Base Now

Includes

Unlimited Users
Literally unlimited — invite your entire team and viewers, no limits.
Helpjuice Essential features
Everything you need, zero fluff.
Fully Customized
We’re dead serious—when you sign up, we'll literally handcraft your knowledge base design, manually skinning it until it’s pixel-perfect. Your KB won't just look customized—it'll feel tailor-made, because it is.
Live Collaboration & Workflows
Real-time teamwork, minus the headaches.
Localization
Localize your knowledge base in as many languages as you wish. You can even use AI Article Translation to translate your entire kb in 1 click to 40+ languages
AI Article Translation
Translate your entire kb in 1 click to 40+ languages.
SSO
Because nobody wants another password.
Unlimited Customization Credits
By 'Unlimited,' we mean you get $1,000,000 worth of Helpjuice customization credits —enough to power about 18 years of knowledge base awesomeness. If you somehow exceed that, congrats, you're officially insane (and we'll probably hire you 😎).

AI Suite Included at no additional cost:

AI Writer
Instantly write articles that sound human (but smarter).
AI Search
Find anything instantly—no digging required.
AI Chatbot
Better than your current chatbot. Guaranteed.
Auto-Updating KB Chrome Extension
Your KB, always fresh. Zero effort.
Step-By-Step Tutorial Builder
Turn confusion into clarity—fast.

Trusted by

create your knowledge base in one click.

Enter your email, and we'll instantly set up your personalized knowledge base.

Cancel any time. No credit card required.

The Most Feature-Rich Knowledge Base Platform,
Continuously Getting Better Since 2011.

Compare plans From startups to enterprises. We’ve got you covered.	Customized Knowledge Base 249 /mo Launch Your Knowledge Base Now	Customized AI-Powered AI-Knowledge Base 499 /mo Launch Your Knowledge Base Now	Customized AI-Powered & Unlimited Users Unlimited AI-Knowledge Base 799 /mo Launch Your Knowledge Base Now
Users Included The number of users who can access and manage your knowledge base. "Unlimited" means your whole team can collaborate without added cost.	30	100	Unlimited
Helpjuice Essential features Core features like analytics, version history, powerful search, and basic customization—everything you need to run a solid knowledge base.
Fully Customized Get a knowledge base that looks and feels like part of your brand, with custom design, layout, and functionality built just for you.
Live Collaboration & Workflows Collaborate on articles in real-time, assign tasks, and manage content approval flows to streamline your knowledge base operations.
AI Article Translation Automatically translate your articles into multiple languages using AI—reach global teams or customers effortlessly.
SSO Single Sign-On support allows your users to securely log in with your company’s existing credentials.
Unlimited Customization Credits Request as many customizations as you want—from design tweaks to feature adjustments—at no extra charge.
AI Suite: AI Writer Generate well-structured, accurate help articles with the help of AI—just input a topic or bullet points. AI Search Smart search that understands context and intent, delivering more accurate results powered by AI. AI Chatbot An intelligent chatbot that pulls from your knowledge base to answer user questions in real-time. AI-Article Request Let users request articles directly from your knowledge base, with AI analyzing requests and suggesting content to create. Auto-Updating KB Chrome Extension A browser extension that auto-syncs with your knowledge base, so users always see the latest content without manual updates. AI-Support Tickets Turn support tickets into help articles using AI suggestions, reducing ticket volume and improving self-service. Article Creation (via AI) Instantly create draft articles from support tickets, documents, or notes with help from AI. Step-By-Step Tutorial Builder Create visual, interactive tutorials and how-to guides in minutes—perfect for onboarding or training.

User Management
Access Control & User Roles
Content Management
1 Click Migration
Unlimited Articles
Version Control
Links Management
Article Planner
File Manager
Glossary
Backups
Powerful Editor
Easy Formatting
Scheduled Publishing
Publish Approval
Expiration Dates
Version History
Content Reuse
Live Collaboration
Team Comments/Feedback Notes
Private & Internal Sections
File & Media Embed
Tabs & Accordions
Table of Contents
Related Articles
Backups
Custom Branding
Theme Options
Visual Editor
Code Editor
Advanced Analytics
Content Impact
Productivity Insights
Topic Consumption
Search Tracking
Robust Security
Access Control
Data Security
GDPR Ready
SSO Protection
Seamless Integrations
100+ Integrations
Salesforce
Confluence
Slack
Zendesk
Helpscout
Google Analytics
Localization
Multilingual Support
Auto Translation
Manual Review
Translation Reports
External API
Language Switcher
API & Security
API Access
Custom API Docs
API Versioning
API Advanced Analytics
Security Control
Sandbox
24x5 Support Availability
Priority Support Access
Onboarding Assistance

Included in aI Suite, totally for free

Wizardshot

10,000

Create Step-by-Step Tutorials Automatically Using AI

Helpjuice

5.0 avg review

Quick access to Content, AI Article Creation and Performing Article Requests.

Used by 10,000 Users

Effortless Step-by-step Tutorials

One-Click Helpjuice Integration

1-click knowledge sharing

auto-updating knowledge base.

AI Search anywhere

top choice for 14+ years

Compared to using Notion in the past, HelpJuice helped us removed a lot of the fluff that Notion can sometimes create. Decreasing our internal employee onboarding by over 40%!

– Gerardo Rodriguez, Director of Customer Operations at Beeper

Go To knowledge base

View Case Article

Thanks to Helpjuice, we have successfully transitioned to remote work while maintaining exceptional customer service standards

– Sara Mosher, Content Operations Manager at Net2phone

Go To knowledge base

View Case Article

Since launching Helpjuice, we’re deflecting over 1,000 tickets a month — that’s freed up our team to focus on complex, high-impact customer needs.

– Joshua Detjen, Product Owner at DISH Digital Solutions GmbH

Go To knowledge base

View Case Article

With Helpjuice, we were able to shift 76% of work for one team left, resulting in a 100k profit per year. This freed up the equivalent of 1.67 FTE for bigger projects and growth.

- Chris Van Loon, Process Manager at Inetum-Realdolmen

Go To knowledge base

View Case Article

Before Helpjuice, our support was overloading and cutting down on our ability to provide personal, efficient service.

- Javier, Ross S., Director of Growth

Go To knowledge base

View Case Article

Have More Questions? Check the FAQs below, or,

What do I actually get in the free trial?

The free trial gives you full access to all Helpjuice features for 14 days.You can create unlimited articles, customize your knowledge base, and use integrations. No credit card is required to get started.

What happens after my trial ends?

After your 14-day trial ends, your account will become inactive until you choose a paid plan.All your data will be saved — nothing is deleted. You can upgrade at any time to continue using Helpjuice

Do you offer discounts for nonprofits or educational teams?

Yes, we offer special discounts for nonprofits and educational institutions.Just reach out to our team with a bit of info about your organization.We’ll be happy to work something out for you!

Can I have a custom plan to fit my team’s needs?

Yes, we can create a custom plan tailored to your team’s specific needs.Whether it's user limits, features, or support, we’re happy to accommodate.Just contact us, and we’ll help you set it up!

What makes each plan different in price?

The main difference in plan pricing is based on the number of users and level of support.All plans include the same core features — no feature restrictions.Larger teams and those needing advanced support typically choose higher-tier plans.

Who will be counted as a user?

A user is every person who has credentials to log into the KB.

What is the Pro Customization Service?

It's a code customization service we offer for more complex changes that are not covered through the Visual Editor, in case your team doesn't feel comfortable updating the code themselves.